Salto Access Control Setup Guide

# Salto Access Control Setup Guide

Complete installation and configuration guide for Salto electronic access control systems.

## Overview

Salto Systems provides wire-free, battery-operated electronic locks and online access control solutions. This guide covers the installation and configuration of Salto products.

## System Components

### Hardware Types

| Component | Description | Power |
|———–|————-|——-|
| XS4 Mini | Mortice lock | 3x AA batteries |
| XS4 Original | Full-size lock | 3x AA batteries |
| XS4 Narrow | For narrow doors | 3x AA batteries |
| Wall Reader | Online access point | 12V DC |
| Wall Reader Plus | Reader + controller | 12V DC |
| Data-on-Card | Programming device | Battery |
| Programming PDA | Wireless updater | Rechargeable |

### Software

| Software | Purpose |
|———-|———|
| Salto ProAccess SPACE | Main management software |
| Salto KS (Keys as a Service) | Cloud-based solution |
| JustIN Mobile | Smartphone access |

## Pre-Installation

### Site Survey

1. **Door Assessment**:
– Door material (wood, metal, glass)
– Door thickness (35-80mm typical)
– Handing (left/right)
– Existing lock type
– Frame condition

2. **Network Requirements** (for online components):
– Ethernet to wall readers
– WiFi for gateways (optional)
– Server/PC for software

3. **Power Requirements**:
– Locks: Battery operated
– Readers: 12V DC supply
– Gateways: POE or 12V

### Tool Requirements

– Screwdrivers (Phillips/flat)
– Drill and bits
– Chisels
– Tape measure
– Allen keys
– Laptop with Salto software

## Lock Installation

### XS4 Lock Installation

**Step 1: Prepare Door**
1. Remove existing lock
2. Check door thickness
3. Verify backset (50-70mm)
4. Ensure door is true (not warped)

**Step 2: Install Strike Plate**
1. Mark strike position
2. Chisel rebate if needed
3. Secure strike plate
4. Check alignment

**Step 3: Install Lock Body**
1. Insert batteries (don't connect yet)
2. Fit lock body into door
3. Secure with screws
4. Check operation manually

**Step 4: Install Reader/Handle**
1. Connect reader cable
2. Fit exterior assembly
3. Fit interior assembly
4. Secure both sides
5. Test mechanical operation

**Step 5: Configure Lock**
1. Connect battery pack
2. Lock enters setup mode
3. Use PDA or software to enroll
4. Test with programming card

### Battery Installation

– Use high-quality alkaline AA batteries
– Expected life: 40,000-80,000 operations
– Low battery warning at 20% capacity
– Replace all 3 batteries at once

## Software Configuration

### ProAccess SPACE Installation

**Server Requirements**:
– Windows Server 2016/2019
– SQL Server Express
– 4GB RAM minimum
– 10GB disk space

**Installation Steps**:
1. Run installer as administrator
2. Install SQL Server Express
3. Install SPACE software
4. Run database configuration
5. Set admin password

### Initial Setup

**Creating the Database**:
1. Open SPACE software
2. Create new database
3. Set country/region
4. Configure time settings
5. Set system preferences

**Site Configuration**:
1. Add building/facility
2. Create zones/floors
3. Add doors
4. Assign locks to doors
5. Set door parameters

### User Management

**Adding Users**:
1. Go to Users menu
2. Click "New User"
3. Enter personal details
4. Assign access level
5. Assign credentials (card/fob/mobile)

**Access Levels**:
– Create time profiles
– Assign door permissions
– Set calendar restrictions
– Configure anti-passback

**Credentials**:
| Type | Programming |
|——|————-|
| MIFARE card | Enroll in software |
| DESFire card | More secure option |
| Mobile key | Send via app |
| Key fob | Same as card |

## Lock Programming

### Initial Programming

**Method 1 – PDA (Wireless)**:
1. Connect PDA to PC
2. Sync with SPACE
3. Go to lock location
4. Hold PDA near lock
5. PDA programs lock automatically
6. Confirm successful update

**Method 2 – Data-on-Card**:
1. Update card at PC
2. Go to lock
3. Present card to reader
4. Lock updates from card
5. Green LED = success

### Updating Lock Settings

**Common Updates**:
– User additions/deletions
– Time schedule changes
– Access level updates
– Lock name changes
– Battery status check

**Update Frequency**:
– High security: Daily
– Normal use: Weekly
– Low traffic: Monthly

## Wall Reader Setup

### Installation

**Physical Installation**:
1. Mark mounting position
2. Drill mounting holes
3. Route cable
4. Secure reader
5. Connect 12V supply
6. Connect to network

**Wiring**:
| Wire | Function |
|——|———-|
| Red | +12V DC |
| Black | 0V |
| Yellow | RS485+ |
| White | RS485- |
| Green | Relay |
| Blue | Relay |

### Configuration

1. Set IP address
2. Add to SPACE software
3. Assign to door
4. Configure relay timing
5. Test operation

## Gateway Configuration

### IP Gateway

For wireless updates to battery locks:

1. Install gateway within 3-10m of locks
2. Connect to network (POE or 12V)
3. Add to SPACE software
4. Assign locks to gateway
5. Configure update schedule

### Update Schedule

– Real-time: For high security
– Hourly: Normal business
– Daily: Low security
– On-demand: Manual updates

## Mobile Access (JustIN)

### Setting Up Mobile Keys

1. Enable JustIN module in SPACE
2. User downloads JustIN app
3. Create mobile key in software
4. Send key to user's email
5. User opens app and downloads key
6. Phone becomes credential

### Using Mobile Key

1. Open JustIN app
2. Select door to open
3. Hold phone to lock reader
4. Lock opens via Bluetooth
5. Audit trail recorded

## Troubleshooting

### Lock Won't Open

| Symptom | Cause | Solution |
|———|——-|———-|
| No LED | Dead battery | Replace batteries |
| Red LED | Invalid credential | Check user access |
| Amber LED | Out of hours | Check time profile |
| Blinking red | Lockout mode | Reset in software |

### Cannot Update Lock

1. Check PDA battery
2. Verify within wireless range
3. Check lock enrolled in system
4. Verify PDA has latest data
5. Try manual Data-on-Card

### Software Issues

**Cannot Connect to Database**:
– Check SQL Server running
– Verify connection string
– Check firewall settings
– Test with SQL Management Studio

**Slow Performance**:
– Database needs optimization
– Server underpowered
– Network latency
– Too many records

## Maintenance

### Regular Tasks

**Monthly**:
– Test all locks
– Check battery levels
– Review event logs
– Update software

**Quarterly**:
– Clean readers
– Check door alignment
– Test emergency overrides
– Backup database

**Annually**:
– Replace lock batteries
– Deep clean locks
– Inspect all wiring
– Full system audit

### Battery Management

– Monitor battery levels in software
– Replace at 20% warning
– Use quality alkaline batteries
– Don't mix old/new batteries
– Dispose of batteries properly

## Best Practices

1. **Label everything** – Doors, locks, users
2. **Regular backups** – Daily database backup
3. **Test schedule** – Verify updates reach locks
4. **Emergency plan** – Physical key backup
5. **Documentation** – Keep records of all changes
6. **Training** – Train users on proper use
7. **Security** – Regular audit of access rights

## Integration

### Fire Alarm
– Connect to fire relay
– Configures free egress
– Battery backup on readers
– Override all locks

### Intruder Alarm
– Link to alarm panel
– Set/unset integration
– Monitor door forced
– Alarm on invalid access

### CCTV
– Video verification
– Snapshot on event
– Door-camera linking
– Export evidence

—

*Last updated: February 2026*
*For qualified access control installers. Follow manufacturer instructions.*